Contact White Labs

Emails: For all customer service needs, please email us. We make every effort to get back to you as soon as possible.

Sales-Customer Service

Domestic and Canada: (888) 5-YEAST-5
International: (858) 693-3441
info@whitelabs.com
Fax: (888) 693-1026 (US & Canada only) or (303) 530-3816
Katie Skow, General Sales Manager, (858) 693-3441 ext. 4815

Hours of Operation: M-F 8:00 a.m.-5:00 p.m. PST (This is for phone calls only; office hours and Will Call pick up hours vary as described below under the "Headquarters" section).

Please note holiday schedule: White Labs shipping/receiving (and in most cases office and other departments) are closed on the following days: New Year's Day, Thursday, Jan. 1, 2015; Memorial Day, Monday, May 21, 2015; Independence Day, Friday, July 3, 2015; Labor Day, Monday, Sept. 7, 2015; Thanksgiving, Thursday, Nov. 26, 2015; and Christmas Eve/Christmas, Thursday and Friday, Dec. 24 and Dec. 25.

For all general inquiries and comments, including new accounts, please call at the number above or contact us here.

Homebrewers please note: Those seeking technical assistance are invited to write us with questions. We respond promptly. We also urge you to contact your local homebrew shop for assistance. Additionally, you can visit our growing list of FAQ questions at http://www.whitelabs.com/faq/beer-amateur.

Headquarters (Laboratory and Administrative Offices)

White Labs
9495 Candida Street
San Diego, CA 92126 USA
Tel: (858) 693-3441
Fax: (858) 693-1026

If shipping lab samples to White Labs for analysis, please send to:

White Labs
Attn: Analytical Lab
9450 Candida St
San Diego, CA 92126

Hours of Operation: M-F 9:00 am-5:00 pm PST (closed on July 4th, Thanksgiving, Christmas, and New Year's Day).

Attention to those picking up will call orders: Please arrive after business hours begin at 9 a.m. If prior to noon, please pick up will call orders at 9450 Candida St. (across the street from the main headquarters).

White Labs is located near the intersection of Miramar Road and Kearny Mesa Road in the Miramar area of north San Diego. This is for White Labs San Diego. For White Labs Boulder, office hours are 8 a.m. to 4 p.m. local time. 

White Labs Boulder

Sarah Neel, Regional Customer Service Supervisor. 
1898 S. Flatirons Ct., Suite 213
Boulder, CO 80301
Boulder Tasting Room hours: 2 p.m. to 8 p.m. Fridays local time (hours will expand in the future)
Will Call Boulder hours: 9 a.m. to 4 p.m. local time (Boulder Will Call is temporarily down. Will call orders for now are being sent directly to the brewery).
Boulder Tasting Room phone number: (303) 209-7681.

White Labs Davis

2001 Second St., Suite 2
Davis, CA, 95618
(858) 693-3441 ext. 7383

White Labs Chicago

Position is vacant

White Labs Asheville

The beginning phases of the Asheville site and project are expected to get under way later in 2015. 
For inquires regarding the Asheville site including future jobs, construction projects, etc, please write us at asheville@whitelabs.com.

People: (Full crew pages are here)

Christopher White, Ph.D. – President
(858) 693-3441
ext. 7350

Lisa White – Vice President
ext. 7351

Neva Parker - Vice President of Operations
ext. 7358

Sharon Heredia - Purchasing and Inventory Manager
ext. 7353

Leslie Tolentino - Junior Accountant 
x 7368
Please contact Leslie for all acounting and A/R questions.
For wire or bank tranfer information click here.

Joana Gallarzo - Accounts Payable Specialist
x 7354 

Marketing--
events@whitelabs.com
Contact this email for marketing and sponsorship questions. To view the sponsorship application, visit here.

Visiting our facility: The lab and production facility is extremely busy; if you would like a tour, please call ahead to the White Labs Tasting Room at (858) 693 3441 (press "2"). 

Tasting Room (San Diego)

9495 Candida Street
San Diego, CA 92126 USA
Tel: (858) 693-3441 (press "2")
Fax: (858) 693-1026

Hours of Operation: M-Sat 12pm-8:00pm PST (closed on July 4th, Thanksgiving, Christmas, and New Year's Day)

The White Labs Tasting Room is located near the intersection of Miramar Road and Kearny Mesa Road in the Miramar area of north San Diego and offers visitors a one-of-a-kind educational and fun beer experience.

Web and Communications

Mike White - Diigital Communications Manager
ext. "7382"
Contact Mike for questions or comments about whitelabs.com or yeastman.com.