Jobs at White Labs

SHIPPING

Packaging & Fulfillment Manager
Full time
San Diego, CA
Principle duties are to organize the efficient packaging, storage and outside distribution of finished goods, and to ensure that orders are satisfied timely and correctly.
Principal Duties:
• Analyze and determine all standards for packaging lines and ensure compliance to all schedule for processes and develop and maintain all packing orders effectively.
• Monitor and recommend improvements in processes to increase efficiency of packaging department and monitor inventory for warehouse and maintain records of all physical transactions and prepare documents for same.
• Maintain and ensure compliance to packaging schedule and assign specific tasks to all employees and monitor all packing equipment and supplies.
• Coordinate with quality and warehouse departments to monitor everyday activities of units and ensure efficient working of both manufacturing and packaging department and ensure continuous improvement in same.
• Manage all work according to packing schedule and maintain an inventory of materials and completion of all projects with required timeframe.
• Develop team environment in department and resolve all packing issues in coordination with quality department.
• Evaluate all projects and recommend ways to reduce cost and improve quality of all processes and provide necessary training to employees as per requirement.
• Develop and maintain professional relationships with all external vendors and contractors and improve efficiency process through incorporation of new technology.
Competencies::
• Knowledge of standard operating procedures
• Familiarity with good manufacturing and good documentation practices
• Exceptional organization
• Sense of urgency to complete tasks and support production processing
• Willingness to lead, take charge, and take initiative
• Adaptable and flexible in a fast-paced work environment
• Attention to detail and thorough in completing tasks
• Complex problem solving by identifying problems and reviewing related information to develop and evaluate options and implement solutions
• Critical thinking and use of logic and reason to identify strengths and weaknesses of alternative solutions or approaches to problems
• Sound judgment and decision making, considering all solutions and choosing the most appropriate one
• Innovation and alternative thinking to develop new ideas and answers to work-related problems
• Monitoring and assessing performance of self and other individuals to make improvements or take corrective action
• Management of personnel resources by motivating, developing, and directing people as they work, identifying the best people for each job
• Work cooperatively with multiple managers and/or subordinates across departments
• Work independently with little supervision
• Time management and coordination of work, including work of others
• Stress tolerance and maintaining self-control in difficult situations
• Maintaining a positive work attitude and concern for others’ needs on the job
NO PHONE CALLS PLEASE. Submit cover letter, resume & references to jobs@whitelabs.com.

SALES-CUSTOMER SERVICE

Territory Sales Manager
White Labs is looking for a highly motivated and innovative Sales Representative / Territory Manager to join our expanding sales team in the East Coast and Asia Pacific regions. This individual must be highly motivated, have high energy, and have an entrepreneurial spirit to sell, train, manage, and drive new business revenue.  This position is full-time, salaried and you will be telecommuting at first, with offices to commence shortly after.
Sales Manager Job Duties:
• Expert in advanced beer and alcohol knowledge is a must!
• Extensive travel is required for this position.
• Daily interaction with product managers and executives.
• Extensive customer visits in the territory and technical support.
• Develops specific plans to ensure growth in all the company’s products and implement these programs.
• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organization.
• Regular review of sales numbers and budgets in region.
• Responsible for planning and hosting shows, along with attending and participating in trade show events.
• Understand the market, the customer and the competition.
• Responding and handling customer complaints in the area.
• Work with distributors and inventory in region.
• Quality analysis and quality control monitoring.
• Protects organization’s values by keeping information confidential.
Qualifications:
• A university degree in marketing or business studies is preferred; or a minimum of seven years related experience or training in sales sector; or the equivalent combination of formal education and experience.
• Excellent oral and written communications skills, plus a good working knowledge of Microsoft Office is required.
NO PHONE CALLS PLEASE. Submit cover letter, resume and references to jobs@whitelabs.com. Please mention the position you are seeking in your response.

Customer Service Representative
San Diego, CA 
White Labs’ is seeking a dedicated, enthusiastic, detail oriented, and organized individual for the position of Customer Service Representative (CSR). The main duties of our customer service representative are to ensure the implementation of all sales and marketing programs for the entire WL portfolio, take customer orders, fulfill information requests, answer technical questions, and serve as the primary contacts for customers. CSRs perform their job using a variety of platforms including the telephone, email, a customized online tracking and ordering system and in-person visits.
Minimum requirements
​• High School diploma or equivalent.  BA/BS preferred.
​• Typing speed > 30 words per minute.
​• Proficient in Mircosoft Excel/Word/Powerpoint, Google Doc & Calendar
​• 1 – 2 year prior customer service experience preferred
​• Possess a professional phone manner and the ability to work independently
​• Ability to interface with various levels of management
​• Spirits, food & beverage industry, a plus.
​• Strong sense of urgency and commitment to achieving results.
Competitive salary (based on experience),  Full time position has company benefits that include medical, dental insurance, 401 K with company match, paid time off, & bonus program.
NO PHONE CALLS PLEASE. Submit cover letter & references to: jobs@whitelabs.com.

PRODUCTION

Packaging Technician
Full  time, day shift, temporary
San Diego, CA
White Labs is seeking a hardworking, attention to detail oriented, independent worker for the position of Packaging Technician. The main focus of this position is to contribute to the high-standard quality control measures involved with assembly and packaging of final products.  This person needs to maintain high sanitary standards throughout the preparation, set-up, and operation of the designated jobs, the ability to follow directions and work within a team environment.  Candidate would be responsible for performing basic routine bottling, labeling and other packaging processes within the established quality control guidelines of the Standard Operating Procedures (SOPs), while maintaining high standards of cleanliness of work space, equipment, and materials at all times.
Principal Duties and Required Skills:
• Package commercial brewery orders and homebrew packages according to company standard operation procedures
• Maintain package quality control and integrity, including correct volume, concentration levels, yeast color, labeling, strain, and ship-to customer                                                                    
• Prepare and update brewery order reports and checklists                        
• Perform viability and cell counts on brewery yeast
• Perform accurate data entry for manufacturing inventory and tracking  software (YeastMan) and prepare Certificate of Quality for each commercial brewery order  
• Maintain accurate inventory of brewery and vial yeast and alert Yeast Lab Supervisor of any shortages          
• Concentrate yeast from larger containers as yeast is cleared from QC      |
Qualifications:
• Must have a high school diploma or GED
• Prefer applicants with previous work in a laboratory manufacturing setting, using aseptic/sterile technique
• Proficient in Microsoft Office (Excel, Word, and PowerPoint), Google Drive & Calendar
• Excellent communication skills
NO PHONE CALLS PLEASE. Submit cover letter, resume & references to jobs@whitelabs.com.

Production Assistant
Full-time, San Diego, CA
White Labs Inc. is seeking a Production Assistant to assist production staff within the yeast propagation facility.
Duties include preparation of stock materials, washing & sanitizing production materials & lab ware, autoclaving materials, and aiding with weekly maintenance of production equipment.
Applicants may assist with pre-packaging for shipping department. Qualified candidates should be able to follow established written protocols, possess good manual dexterity. Trouble-shooting capabilities and knowledge of large-scale mechanical systems a plus.
This position will be in a warehouse environment, non-smoking with moderate noise and heat.
Some of this position’s responsibilities include:
• Follow established written protocols for general production tasks
• Washing production equipment and labware
• Help in the preparation of stock materials: malt, water, tanks, flasks, etc.
• Ready materials for autoclaving
• Autoclave production materials
• Sanitize appropriate production equipment
• Assist production technicians with fermentation processes
• Assist with weekly maintenance of production equipment
• Observe and report any malfunction of equipment in production areas
• Aid with final product assembly when necessary
• Maintain warehouse cleanliness
• Requires extensive use of hands, reach with hands and arms
• Requires standing/walking/bending throughout shift, lift and/or move up to 60 lbs.
• Ability to speak, read and comprehend simple instructions, safety rules, procedure manual.
Compensation: DOE. Full time position has company benefits that include medical insurance, dental insurance, 401K with company match, Flexible spending accounts, and paid vacation time. NO PHONE CALLS PLEASE. Submit cover letter, resume & references to jobs@whitelabs.com.

TASTING ROOM

Tasting Room Supervisor
San Diego, CA
The White Labs’ Tasting Room Supervisor is responsible primarily for supervising tasting room associates. He/she will train and coach tasting room associates on serving, setting-up, and clean-up of all tasting room functions. He/She is expected to provide exceptional beverage service to all guests. Attendant must follow the company's and ABC alcoholic beverage policies. He/She must be attentive to guests, making them feel welcome, at all times. This is a fast-paced position that will involve constant customer interaction.
Principal Duties and Required Skills (list)
• Interview, train and coach tasting room associates.
• Creating and/or updating Tasting Room SOPs.
• Communicate and train tasting room associates on new procedures and policies.
• Supervise and schedule tasting room associates according to business needs, approve time off requests.
• Schedule and conduct monthly (regular) Tasting Room staff meetings.
• Provide honest employee evaluations in a timely manner.
• Run and submit report for credit card gratuities to Accounting department.
• Handle major incidents that cannot be resolved by tasting room associates.
• Greets guests entering and exiting in a friendly and courteous manner. Serves snacks to customers at the bar.
• Take beverage orders, provide beverage information, serve beer & collect money for drinks served.
• Check identification of customers to verify age requirements for purchase of alcohol.
• Batch credit card receipts & balance daily receipts.
• Attempt to limit problems and liability related to customers' excessive drinking by taking steps such as persuading customers to stop drinking, or ordering taxis or other transportation for intoxicated patrons.
• Maintain cleanliness in the bar area by cleaning glasses, utensils, bar equipment, and floor daily as needed and as part of the closing procedure.
• Reports needed repairs, missing articles, damage or mechanical problems and equipment, or unsafe conditions to Lead Tasting Room Associate.
• Fill out order or requisition sheet for beer & supplies.
• Order and restock merchandise, apparel and bar supplies.
• Must be comfortable giving presentations to large groups. Organize tours, small group events, update Google Calendar.
• Perform other related duties as assigned.
NO PHONE CALLS PLEASE. Submit cover letter, resume and references to jobs@whitelabs.com. Please mention the position you are seeking in your response.

Tasting Room Associate
Part-time, San Diego, CA
The White Labs’ Tasting Room Attendant is responsible primarily for serving, setting-up, and clean-up of all tasting room functions. He/She is expected to provide exceptional beverage service to all guests. Attendant must follow the company's and ABC alcoholic beverage policies; and is attentive to guests, making them feel welcome, at all times. This is a fast paced position that will involve constant customer interaction.
This position’s principal duties and required skills include:
• Greets guests entering and exiting in a friendly and courteous manner
• Take beverage orders, provide beverage information, serve beer, & collect money for drinks served.
• Check identification of customers to verify age requirements for purchase of alcohol.
• Batch credit card receipts & balance daily receipts
• Attempt to limit problems and liability related to customers' excessive drinking by taking steps such as persuading customers to stop drinking, or ordering taxis or other transportation for intoxicated patrons.
• Clean glasses, utensils, and bar equipment.
• Reports needed repairs, missing articles, damage or mechanical problems and equipment, or unsafe conditions to Lead Tasting Room Associate.
• Serve snacks to customers at the bar
• Fill out order or requisition sheet for beer & supplies.
• Clean bar & floor daily as needed & as part of closing procedure.
• Restock merchandise, apparel and bar supplies.
• Must be comfortable giving presentations to large groups.
Minimum Requirements:
• High School diploma or equivalent
• Must be 21 years of age
• LEADS class within 1 month of hire
• Requires extensive use of hands, reach with hands & arms. Requires standing/walking/bending throughout shift, lift and/or move up to 30 pounds.
NO PHONE CALLS PLEASE. Submit cover letter, resume & references to jobs@whitelabs.com.

To inquire about jobs or to submit a resume for the above jobs, email us.

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