Frequently Asked Questions

What is The Vault for Homebrewers? How does it work?

When do I pay? 

When will my item be shipped? 

How will The Vault yeast be packaged?

How will my yeast ship?

How long will the strain be available after it is made?

How do I get my Vault strains faster?    

Is the Vault ordering site secure?

Can I get the price after the pre-sale ends?

Can I order multiple products?

Can I change my address/edit my order/cancel my order?

Why should I order from The Vault?

Why is there little fermentation information for some strains?

Can I order if I am living outside of the United States?

If I'm a retailer/wholesaler, can I purchase strains that are released from The Vault?