Frequently Asked Questions

What is Yeastman? Why should I use it?

How does Yeastman know when the yeast is available?

What is the shelf life of White Labs Yeast?

Can you make Yeastman faster? 

How can I obtain White Labs yeast if my local homebrew shop doesn’t carry it?

How do I access the White Labs Hong Kong warehouse?

Why do I have to give all this information to log in for the first time?

Big QC Day and Yeastman: Help please.

Is the Yeastman online ordering system secure?

I am a White Labs customer. How do I use Yeastman for the first time?

I am not a customer but want to use Yeastman for the first time. How do I do so? 

I want to add on to an FAP (Freshness Assurance Program) order. How do I do so?