Frequently Asked Questions

What is The Yeast Vault? How does The Yeast Vault work?

When do I pay? 

When will my item be shipped? 

How will The Vault yeast be packaged?

How will my yeast ship?

How long will the strain be available after it is made?

How do I get my Vault strains faster?    

Is the Vault ordering site secure?

Can I get the price after the pre-sale ends?

Can I order multiple products?

What is the retail price listed on your website?

Once the strain is sold in stores, how do I find where I can purchase them? 

Can I change my address/edit my order/cancel my order?

Why should I order from The Vault?

Can I order if I am a homebrew store or brewery?

Why is there little fermentation information for some strains?

Can I order if I am living outside of the United States?