White Labs Customer Club

Welcome to the club!

(Please note: Customer Club redemptions will remain the same regardless if one is redeeming traditional vial or PurePitch®).

We created the Customer Club to reward you, our loyal home brewing customers. As a club member, you can redeem the labels from your empty yeast packages for the items below. You will also receive email newsletters and exclusive offers, as well as inside looks at industry news. When we release new information or updates, you will be the first to know!  

What are the prizes for redeeming White Labs homebrew packages?

10 vials:  Coupon for a FREE homebrew package

15 packages:  White Labs hat OR any Beer Style Book 

20 packages:  Signed "Yeast: The Practical Guide to Beer Fermentation" book by Chris White

30 packages:  White Labs glassware (21 ounce mug)

40 packages:  White Labs hooded sweatshirt 

60 HB packages: Swag Bag (Shirt, Hat, 2 Pint Glasses, Pen, Chap Stick, Poster) 

100 HB packagesBeer Analysis Sample Kit (TK2300) 

200 vials: Homebrew Workshop (1 seat or web view seat)

500 vials: Learn to isolate and plate yeast at White Labs

1,000 vials: Brew at White Labs! - Come brew your beer with the While Labs team on their commercial brew house and we'll serve it in our tasting room!

5,000 vials: Chris White will come to your house, bring the yeast, and brew with you!

(Please note: This last prize is the only one in which homebrew stores can serve as a collection point. The overall program is designed to reward individual customers).

To redeem your empty packages, please send in your packages (or labels) along with your name, address, city, state, zip, phone, email, prize request, shirt size (if applicable), and date of application. You may also fill out the attached PDF and send the form back as well.  

You must include $5.00 for shipping and handling for each item other than yeast coupons.

Send to: White Labs, Attn: Vial Redemption, 9495 Candida Street, San Diego, CA 92126.

If you have any questions, please contact our customer service staff at 888-593-2785 or info@whitelabs.com

**White Labs reserves the right to discontinue this program at any time. All prize selections are subject to availability. Allow 4-6 weeks for shipping. Only pre-registered members are eligible to redeem empty packages. Club Members can only redeem twice per year.**